Game Help
Game Helps
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Gobang Online Help -
Blocks Battle Online Help -
Jewels Online Help -
Linlink Online Help -
Words Online Help
Frequently Asked Questions
Q: How can I be an officer?
A: Please read this post by ROCK, our head officer.
Q: I couldn’t find game updates in Google Market? OR I don’t even have Google Market. How do I update games?
A: You can download game apk files manually here: https://cloudroid.wordpress.com/game-downloads/
After download, you can click on the file to install it.
Q: I forgot my account name/password…HELP!
A: If you know the E-mail address you registered:
a). Open up any Cloudroid game, on the login screen, click ‘Get Started’.
b). Choose ‘Account Recovery’.
c). Input your registered E-mail and the password will be reset and sent to you.
If you forgot your registered E-mail:
a). click the ‘Contact Us’ link on the bottom:
b). Send an E-mail to us with your phone’s IMEI so we can look in the database and find your account for you.
Q: How do I get back to my game view from other screens(views) ?
A: Press MENU button on your phone (it is a physical button on every android phone). Then click ‘My Game’.
Q: How do I get back to my chat room view from other screens(views) ?
A: Press MENU button on your phone (it is a physical button on every android phone). Then click ‘Chat Room’.
Q: How do I get back to my personal messages view from other screens(views) ?
A: Press MENU button on your phone (it is a physical button on every android phone). Then click ‘My PMs’.
Q: How do I get back to my mails view from other screens(views) ?
A: Press MENU button on your phone (it is a physical button on every android phone). Then click ‘My Mails’.
Q: How do I find more Cloudroid Games ?
A: Press MENU button on your phone (it is a physical button on every android phone). Then click ‘More Games’.
Q: How do I get game help ?
A: If you are not in game view, press MENU button on your phone (it is a physical button on every android phone). Then click ‘More’->’Help’. If you are in game view, press MENU, click ‘Help’.
Q: How do I change my Avatar/Name ? Why my Avatar is not updated after I changed it ?
A: To change your Avatar, go to my profile tab (the 4th tab on the bottom), then click ‘Profile Info’ -> ‘Change Avatar’ or ‘Change Display Name’. The reason some of the phones cannot see Avatar change is because that those phones have image caches enabled and since only the avatar picture’s file name is unchanged (only the content is changed) the phone assumes that the picture remains the same. You may have to try completely relog Cloudroid, or try to clear your phone’s web browser’s caches to solve it.
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Haven’t played yet, but I have a quick question: Can you quit out of the app in the middle of play and return to the same game later? Or is the game lost when you close out of Chess Online? Thanks.
Hi Jerry, All Cloudroid Games are played in real time with live players logging in from around the world. You can not return to the same game later since your opponent would have moved on too. If you haven’t played yet, go to android market and search for “Cloudroid” download all the 6 games and come on in………and be addicted 🙂
Just downloaded and installed Chess online – but on start-up I get this:
Failed to verfihy game version with server (and then some more)…
Close the app and then try again. Usually it is because of a network failure or too many people connecting to server at same time.
I did – but without succes. However it works now – 8 hours later.
Thanks.
hmm. i want to play on my apad mx 515. it has no iemi. how??
I had to reinstall the chess-online and when I returned to start the game, I have requested the password reset, and tells me to send the mail but not receive it.
what does DC stand for in stats?
DC = Disconnected.
How can i get a referrer I.D?
Referrer ID = user ID. You can see your user ID in your profile or click one user and view his/her profile.
When ever you forget your password does It is supposed to send me an email when you click on the thing forget password cause I dk what happened anymore now when I click it so many time it won’t respon what should I do?
Sometimes the auto reply system was flooded by too many email requests. I need to open more auto-reply email agents.
I can’t seem to do a double jump in checkers, and it’s costing me wins. How do I physically do it when the game won’t let me put the piece down where I want to?
There are different game room types when you enter the game you can see it above the game room name. If the game has ‘force-jump’ enabled, you will need to jump whenever it is possible. If the game doesn’t require jump, you can move any movable pieces.
I upgraded to the 2.0 version and my password will not work now and my email is under a yahoo account thst won’t let me send the password to my account.
Please send email to me by click ‘Contact Us’ on the front page.
How can I find players that are at the same skill level as me I’m tired of playin players that are far more skilled the me at bejeweled
Certain officers need to be removed. Blocking me for no rational reason is ridicious. It has ruin my cloudroid experience. You need to talk to your officers and also put a time limit on being an officer. I feel this created an unfair bias with this app. If the lunacy keeps up, I will have to uninstall these applications…. I hope you are reading this Larry Xu…….
How do you become a VIP user? I donated and I am still not. Do I have to donate a certain amount? Or does it take like 24 hrs or something?
You have been promoted to VIP.
Love this game
Larry is the BESTTTTTTT dev….
I like very much to play chess with this app (by cloudroid) . But I have a problem with login. Yesterday I did an upadate of the app in the market and now I can´t login. I can’t remember with what e-mail I created my account I just remember the user name. So I tried to create another one and the system don’t let me do it. How can I recover my account?, I really enjoy playing here. Could someone help me, please?
Please open your game, On the front page click contact us and send an email to me. I will follow up with you.
I tried to do that but i can’t. When I click to “contact us” appears that none app can do this issue. How can I contact u to send u my phone number?
when you click it your phone should pop up a new email window so you can send it to me.
I click in “contact us” but the app closes. I’ve tried to do that like 14 times HELP PLEASE
go to your phone settings, about phone, and send the imei number to me.
I got it. Can I send my imei here or by email?
please send to cloudroid.system@gmail.com
Sir The chess Online game is wonderfull.
Very happy to use it on my Android moibile.
Thank you for the same.
can i play the same game from my windows PC? how?
Regards
The best game ever down load and play enter 522539
Need to add a feature to CHESS that allows you to review a game youve just played AND/OR the profile of the person u just played. ATLEAST do this for the game that just ended if not a few. Sucks to not be able to contact the person u just played or to study the last few moves longer than a few seconds.